Privacy Policy

  • We collect the following personal information from you:

    1. Orders and Purchases:

    1) your full name and email address;

    2) your delivery address, including postcode and country;

    3) payment information (we do not store your full card details; payments are processed securely by Squarespace's payment partners (such as Squarespace Payments or PayPal)), and we only receive confirmation of a completed transaction;

    4) your order history and any messages you send us regarding your order.

    2. Website Usage:

    1) anonymised analytics data collected via Squarespace Analytics and Google Analytics, including pages visited, time spent on the site, device type, and approximate location (country or region level);

    2) cookie and session data - see Section “Cookies” for more detail.

  • We use your personal data only for the following purposes:

    1) fulfilling your order;

    2) account management;

    3) legal and financial obligations;

    4) improving our website.

  • We ship to most countries worldwide. When you place an order for international delivery, we share your name and delivery address with our shipping carrier (Royal Mail) to fulfil your order.

    Because we ship globally, your personal data may be transferred to and processed in countries outside the United Kingdom. Where this occurs:

    1) we only share the minimum information necessary to deliver your order;

    2) Transfers to countries recognised by the UK as providing adequate data protection are permitted under UK GDPR;

    3) for transfers to other countries, we rely on the necessity of the transfer to perform our contract with you (UK GDPR Article 49(1)(b));

    4) your data may also be shared with customs authorities in your destination country, as required by local law

    By placing an order for international delivery, you acknowledge that your name and address will be shared with carriers and, where applicable, customs authorities in the destination country.

  • We do not sell or rent your personal data to any third parties. We share your data only with the following service providers, and only to the extent necessary to provide our services:

    1) Squarespace - the website platform, which processes order data, payments, and analytics on our behalf. See squarespace.com/privacy;

    2) payment processors (Squarespace Payments / PayPal) - to securely process your payment. We do not see or store your full card details;

    3) Royal Mail - your name and delivery address are shared to arrange shipment of your order to destinations worldwide;

    4) Google Analytics - anonymised, aggregated analytics data. See policies.google.com/privacy;

    5) HMRC and other regulatory or customs authorities where required by law.

  • Our website uses cookies to make the site function correctly and to understand how it is used. The cookies we use include:

    1) essential cookies: required for the website and shopping cart to function properly (set by Squarespace);

    2) analytics cookies: set by Squarespace Analytics and Google Analytics to collect anonymised usage data, helping us understand site traffic and improve the experience.

    You can control or disable cookies through your browser settings. Please note that disabling essential cookies may prevent you from completing a purchase. For more information about managing cookies, visit www.aboutcookies.org.

  • We retain your personal data only for as long as necessary for the purposes it was collected:

    1) order and transaction records are kept for 7 years to comply with HMRC requirements;

    2) account information is retained for as long as your account remains active; you may request deletion at any time;

    3) analytics data is anonymised and aggregated and is not linked to you personally.

  • You have the following rights regarding your personal data:

    1) right of access: request a copy of the personal data we hold about you;

    2) right to rectification: ask us to correct inaccurate or incomplete data;

    3) right to erasure: ask us to delete your data, subject to any legal retention obligations;

    4) right to restriction: ask us to limit how we process your data in certain circumstances;

    5) right to data portability: request your data in a structured, machine-readable format;

    6) right to object: object to processing carried out on the basis of legitimate interests.

    To exercise any of these rights, please contact us using the details in section Contact us. We will respond within one month. If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the UK's data protection authority:

    Information Commissioner's Office (ICO)

    Website: ico.org.uk

    Helpline: 0303 123 1113

  • We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website is hosted on Squarespace, which uses industry-standard SSL/TLS encryption for all data transmitted to and from the site. Payments are handled by PCI-DSS compliant payment processors.

    No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. In the unlikely event of a data breach that affects your rights and freedoms, we will notify you and the ICO as required by law.

  • If you have any questions or concerns relating to this Privacy Policy or your personal data, please get in touch:

    Yuliia Rozhok

    y.i.rozhok@gmail.com

    We aim to respond to all enquiries within 5 business days.